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Satisfaction
| The referral and authorization for employee/client services that I receive from LifeSolutions is efficient and assures a quick client/provider connection. |
97% of our providers agree or strongly agree |
| Information provided on employee and client at time of referral is satisfactory. |
97% of our providers agree or strongly agree |
| The opening, closing, and reimbursement forms are easily understood and easily completed. |
96% of our providers agree or strongly agree |
| The Affiliate Manual is a useful resource. |
93% of our providers agree or strongly agree |
| The Care Management staff is courteous. |
98% of our providers agree or strongly agree |
| The Care Management staff answers questions to my satisfaction. |
98% of our providers agree or strongly agree |
| Questions about claims processing are answered quickly and to my satisfaction. |
96% of our providers agree or strongly agree |
| My claims for payment are paid accurately. |
97% of our providers agree or strongly agree |
| My claims for payment are made in a timely fashion. |
90% of our providers agree or strongly agree |
| Overall, I am satisfied with being an affiliate provider for LifeSolutions. |
98% of our providers agree or strongly agree |
