The referral and authorization for employee/client services that I receive from LifeSolutions is efficient and assures a quick client/provider connection.
89%
Information provided on employee and client at time of referral is satisfactory.
91%
The opening, closing, and reimbursement forms are easily understood and easily completed.
89%
The Provider Manual is a useful resource.
67%
The Care Management staff is courteous.
98%
The Care Management staff answers questions to my satisfaction.
97%
Questions about claims processing are answered quickly and to my satisfaction.
91%
My claims for payment are paid accurately.
95%
My claims for payment are made in a timely fashion.
91%